Frequently Asked Questions
Everything you need to know about our handcrafted collections.
What materials are used in Mantra Fine Jewellery?
We use only the finest materials, including 18k and 14k solid gold, ethically sourced diamonds, and high-quality precious gemstones. Each piece is hallmarked for authenticity.
How long does shipping take?
Standard shipping typically takes 3-5 business days. For custom or made-to-order pieces, please allow 2-3 weeks for craftsmanship and delivery.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-engraved or bespoke pieces are final sale.
Do you offer a warranty on your jewellery?
Yes, all Mantra Fine Jewellery pieces come with a one-year limited warranty covering manufacturing defects. We also provide professional cleaning services for the lifetime of your piece.
Can I request a custom design?
Absolutely. Our master jewellers specialize in bespoke creations. You can contact our design team to begin the process of bringing your unique vision to life.
Is your packaging gift-ready?
Every order arrives in our signature luxury velvet box, accompanied by a certificate of authenticity and a premium gift bag, making it ready for any special occasion.